COOKIES POLICY

SILVER ELEPHANT

Last updated: October 2025

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They allow the website to function properly, improve your browsing experience (remembering preferences such as language), and provide us with information on how you use our site.

2. WHAT COOKIES DO WE USE?

2.1 According to Ownership

First-Party Cookies: These are set and managed directly by Silver Elephant for the operation of our website (e.g., shopping cart).

Third-Party Cookies: These are set by external services we use, such as:

Google Analytics (traffic analysis).
Cloudflare (security and performance).
Integrated video or social media services.

2.2 According to Purpose

A) Technical or Necessary Cookies ⚙️

These are essential for the basic functioning of the website and cannot be deactivated in our systems. They allow navigation through the page and the use of its options, such as accessing the secure shopping cart area.

B) Analytics or Performance Cookies 📊

They collect anonymous information about how visitors use our website. They help us know which pages are the most popular and see how visitors move around the site.

C) Functionality Cookies

They allow remembering your preferences, such as the selected language (Spanish/English) or the region you are in.

3. SHOPPING CART MANAGEMENT

Our site uses Local Storage and cookies to maintain the products you add to your cart while browsing. This information is strictly necessary to allow you to place orders via WhatsApp and is temporarily stored on your device.

4. THIRD-PARTY SERVICES WE USE

Google Analytics

We use Google Analytics to understand how users interact with our website. The information collected is anonymous and is used to generate trend reports without identifying individual users.

Google Privacy Policy: https://policies.google.com/privacy

Cloudflare

We use Cloudflare to improve the security and performance of our website. Cloudflare may set essential cookies to detect malicious traffic.

5. HOW TO MANAGE COOKIES?

5.1 Consent Banner

When visiting our website for the first time, you will see a banner at the bottom allowing you to accept or reject the use of non-essential cookies.

5.2 Browser Configuration

You can allow, block, or delete cookies installed on your computer by configuring the options of the browser installed on your computer:

Chrome: Settings -> Privacy and security -> Cookies.
Firefox: Options -> Privacy & Security.
Safari: Preferences -> Privacy.
Edge: Settings -> Cookies and site permissions.

6. UPDATES TO THIS POLICY

This Cookie Policy may be updated to comply with regulatory changes or improve our services. We recommend reviewing this policy periodically.

7. CONTACT INFORMATION

For any questions regarding this Cookie Policy, you may contact us:

Email: comercial@silverelephants.com
WhatsApp: +57 3134842153
Location: Calle 49 Sur Nro 95A-63 Bogotá D.C., Colombia